Conquest are committed to providing a unique service approach tailored to you. Whether you have purchased a product from our extensive range or are operating a rental, the recent upgrades and enhancements in our Service Department will prove advantageous in 2017.
After an impressive year in 2016 delivering service excellence, Conquest is dedicated to backing it up in 2017 with a focus on strengthened support. Our National Service Manager, Joe Care has some pretty demanding objectives for his team, concentrating on reliability and efficiency.
“I expect my team to provide a professional service experience and fast turn-around times. We have big plans for 2017 that will allow us to provide the best service for our clients.” – Joe Care, National Service Manager
The Conquest Service Team are committed to delivering elevated service levels nationally, and you can expect to see Joe regularly at both Conquest’s Brisbane and Sydney operations. The increased demand has seen additional Technicians join the team, to undertake Conquest’s professional training on all products from walk behind floor scrubbers to ride on floor sweepers – and everything in between!
To further refine our service offering, we will soon be introducing in-house machine servicing. Negating the call-out fee enables cost management, whilst providing an opportunity to talk directly with a Conquest product expert. We welcome the opportunity to provide tips and advice to further improve efficiency with tailored cleaning solutions.
Another way we intend to improve service delivery, is through providing Conquest Technicians with greater access to our increased inventory of spare parts. This enables our Technicians around the country to deliver even faster service turn-around. Melbourne locals will also be able to purchase parts direct over the counter, saving on time and shipping fees. Those that rely on Conquest’s speedy delivery can continue to benefit from our guaranteed same day dispatch of orders placed before 2PM, and free delivery on orders valued at $500 or greater.
Stay tuned to find out more about these exciting developments!
Conquest offer servicing of commercial & industrial cleaning equipment for businesses nationwide. Book a service for your floor sweepers, floor scrubbers and street sweepers via our website or by calling us on 1800 826 789.