At Conquest, we believe our customer service offering and extensive range of floor cleaning equipment are second to none. However, only our customers can be the true judge of our performance and our commitment to guaranteeing an outstanding customer journey. We therefore invite you to decide for yourself – to evaluate our service offering and the value we deliver, and to make your own decision as to whether we are the right partner for your cleaning needs.
Comprehensive support through the Conquest Intelligent Solutions Program (ISP)
ISP is unique to Conquest – it’s our eight-step process for ensuring we recommend the ideal cleaning equipment for your business. Our customers benefit from a detailed site evaluation, recommendations on the ideal commercial cleaning equipment for their business, and delivery of a floor cleaner that is expertly customised to their exact requirements – all followed by thorough operator training from our team of onboarding experts.
ISP takes the challenge and complexity out of choosing from the huge range of commercial cleaning equipment available. It is Conquest’s way of making it easy for our customers to be certain they have made the right choice.
Conquest 360: An end-to-end customer service solution that always puts customers first
The Conquest 360 customer service offering is founded on four key promises – the pillars on which our reputation stands. These promises are designed to give customers complete confidence in their decision to invest in our commercial cleaning equipment.
- 100% Satisfaction Guarantee. Customers are offered tailored commercial cleaning equipment recommendations based on their individual needs, and can be confident in their purchase knowing it is backed by a 100% satisfaction guarantee.
- 60-day Money Back Guarantee. If a customer is not 100% satisfied with their new commercial sweeping machines or floor scrubber, or believes the machine recommended through the ISP is not performing as promised, their money is returned.
- Four-year Parts and Labour Warranty. Customers receive an industry-leading, extended four-year warranty – unmatched by any of our competitors. This unique offering gives customers peace of mind and saves them time and money.
- Fully Flexible Rentals. Customers enjoy no lock in contracts; as their needs change, so too can their commercial or industrial cleaning equipment. They can upgrade, downgrade, change or return a machine when they longer need it, without penalty.
An extensive range to suit every need and budget
Conquest’s complete range of floor cleaning equipment ensures customers have access to:
- A large range of commercial cleaning equipment to suit any commercial or industrial application
- Options to suit every budget
- Four ranges, including floor sweepers, power scrubbers, industrial scrubbers and orbital scrubbing machines, to solve any floor cleaning challenge
- Cleaning machines that can be tailored to suit individual customer needs
Conquest is proud to be known as Australasia’s leading specialist in commercial cleaning equipment, offering an unbeatable range of machines backed up by unrivalled product expertise and superior customer service.
We invite you to put us to the test and decide for yourself whether or not Conquest truly is the clever way to clean.
