Many companies over promise and under deliver when trying to encourage you to purchase machinery, but how many actually support the equipment once the sale is made? Whatever happened to after sales care and the ‘good old customer service’?
As a 100% Australian family owned and operated company, Conquest understands the critical nature of fast efficient service and as part of their 2016 strategy, Conquest have committed themselves to increase their already reputable service record, and are striving towards 100% Customer Satisfaction. To implement this strategy Conquest has moved swiftly to make changes to their systems and procedures. Some of these initiatives include:
- 100% Satisfaction, Money Back Guarantee
- More Service Technicians and Mobile Workshops
- Appointment of a new National Service Manager
- New larger workshop and warehouse in Sydney
- Increased spare parts and consumables inventory
- Overnight parts delivery to most parts of Australia
Conquest has also expanded its capabilities to service a range of other brands of equipment having trained and experienced technicians on hand, means they are able to repair or service any brand of Sweeper or Scrubbers in the market.
Next time you are considering a new sweeper or scrubber or you have a need to get your existing machine serviced, call Conquest on 1800 826 789 and experience a level of service you have never seen before.